Refunds

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RETURN & REFUND BROKEN OR DEFECTIVE PRODUCT

Product that arrived broken or defective can be returned for full refund.
The customer need to send us the product and When we received it We will give an full refund.
All the return shipping fees will be covered by us.

Please contact us within 3 days from the delivery date with provide us with the following proofs:

  • Photos of the front and back of the packaging envelope or box
  • Partial shipment slips (if applicable)
  • Photo or video and description of the defective item
  • Photo or video and description of the defect or defective area

REPLACE PRODUCT

Product that arrived broken or defective can be returned for replaced.
The customer need to send us the product and When we received it We ship replacement product to the customer.
All the return shipping fees will be covered by us.

Please contact us within 3 days from the delivery date with provide us with the following proofs:

Photos of the front and back of the packaging envelope or box
Partial shipment slips (if applicable)
Photo or video and description of the defective item
Photo or video and description of the defect or defective area

RETURN “NOT SATISFIED” PRODUCT

Product that the customer didn’t like it or not like the picture can be returned for full refund.
The customer need to send us the product and we will give an full refund.
All the return shipping fees will be covered by customer.

Please contact us within 3 days from the delivery date with provide us with the following proofs:

  • Photos of the front and back of the packaging envelope or box
  • Partial shipment slips (if applicable)
  • Description of the return reason

HOW CAN I RETURN THE DEFECTIVE PRODUCT ?

Please contact us before returning a defective item in order to receive the return shipping address and other instructions.

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